Rental Terms & Conditions

Reservation Fees and Deposits

Reservations made more than 90 days in advance of the date of arrival require a $300.00 deposit at time of booking 90 days out of reservation arrival date, an additional deposit of 50% of the total rental fee, taxes not included, 90 days into reservation arrival date, and a final deposit for the remaining unpaid balance 60 days prior to date of arrival.

Reservations made 60 to 90 days in advance of the date of arrival require an initial deposit of 50% of the total rental fee, taxes not included, and a final deposit for the remaining unpaid balance 60 days prior to date of arrival.

Final payments are required 60 days prior to your arrival. Failure to meet this deadline will lead to cancellation of your reservation.

Reservations made 60 days or less in advance of the date of arrival require full payment at time of booking.

Payment Methods and Returned Checks

We accept Visa, MasterCard, Discover, American Express, and checks. Upon receipt of your payment, your Reservation Confirmation will be emailed to you.

We only accept payments in U.S. currency. A fee of $35.00 will be charged for all returned checks.

Initial Payment Acknowledgement

By making your initial payment and receiving a confirmation, you are acknowledging receipt of said confirmation and fee schedule posted within.

Unit Upgrade Policy

Any change of a unit, requested by you, 60 days or less prior to your arrival, is based on availability. This change is subject to a 50% forfeiture of your existing rental fee, in addition to any rental fee upgrade.

Cancellations & Refunds

You may cancel your reservation up to 60 days before your arrival to receive a full refund. Cancellations made within 60 days of the arrival date will result in the forfeiture of deposit payments unless we are able to re-rent your unit.

Cancellation requests must be submitted in writing through the approved Casa Del Mar reservation support process or by U.S. mail at least 60 days before your scheduled arrival date. Contact Casa Del Mar if you need help with the approved written request method.

Reservation Relocation or Cancellation Right

Please be aware that the specific unit reserved for your stay is tentative. Casa Del Mar reserves the right to cancel or relocate your reservation to an alternative unit for any justified reason. In the event of a cancellation, we will promptly refund your full deposit.

All changes to reservations must be submitted in writing. We will not process any changes via telephone or in person without a written request.

Check-In / Checkout

All owners and guests must register at the office upon arrival to fill out a registration card and obtain a parking pass before entering your unit. If you arrive before 5 p.m., please register at the office and do not go directly to your unit.

Late arrivals after 5:00 p.m. should enter the unit with the door key code that was emailed and/or texted. Resort information will be located inside the unit. Late arrivals after 5:00 p.m. are required to visit the office in the morning to register. Please have your picture ID and license plate number with you. Your code will stop working at 11 a.m. if you have not registered at the office unless you have made special arrangements.

Check-in is 3 p.m. Check-out is 10 a.m.

Unit Amenities

All rental units are privately owned and equipped for basic vacation needs. Kitchen utensils and a starter supply of soap and paper products are made available for all rentals. You will need to bring or purchase additional supplies.

Occupancy Limit

Each unit has a specific maximum occupancy. Take note of the maximum number of guests allowed in the rental unit before making your reservation. This policy is strictly enforced.

Rollaway cots or air mattresses are not permitted.

Parking

Each rental unit is allowed one parking space, and each unit will be issued one parking permit at check-in. Due to space limitations, boats, trailers, R.V.s, jet skis, and similar vehicles are not permitted to park on the property. If you plan to bring any of these items, please contact the office in advance of your stay for off-premises storage information.

Overnight Visitors

A limited number of surplus parking spaces may be available. Guests may request one additional parking pass prior to arrival, which will be issued at Casa Del Mar's sole discretion. Additional parking passes cannot be guaranteed during your stay. Please call the office at least 48 hours before check-in to make your request.

Day Visitors

If you are expecting day visitors, please check with the office first to determine if surplus parking is available and request a day parking pass. This will help ensure that your visitors are not turned away or towed.

Gatherings

Our properties are located in residential areas and are rented for personal vacation use only. Parties and other gatherings are allowed based upon management approval only.

Smoking

All rental units are non-smoking. A $250.00 non-refundable cleaning fee will be imposed if smoking of any kind occurs inside the unit. This includes the use of tobacco, cannabis, even if you have a medical card, and e-cigarettes.

Pet Policy

No pets are permitted in units or on the grounds.

Room Condition and Additional Cleaning Fee

Renter agrees to maintain the cleanliness of the premises during the occupancy and to leave the premises in good condition upon departure. If your unit is left in a condition that significantly exceeds normal cleaning requirements, an additional cleaning fee of $75 will be applied to cover the extra time and resources needed to restore the unit to its standard condition.

Marketing

As a reserved guest of Casa Del Mar, you will periodically receive marketing materials throughout the year on special promotions, discounts, and communications. You will always have the opportunity to unsubscribe.